With a decade of property management experience and firsthand insight as a property investor himself, Hank brings a wealth of knowledge and expertise to his role. Combined with his in-depth understanding of legislation and regulations, you can be certain that every issue – from maintenance requests and lease renewals to VCAT – is handled seamlessly, by the book, and with the same level of care he applies to his own investment properties. Fluent in both Mandarin and Indonesian, he is also a valuable resource for multicultural clients, bridging cultural gaps and offering tailored support and understanding. Hank prides himself on his transparency and no-nonsense approach, always communicating effectively with both renters and rental providers to achieve the most desirable outcome. In his spare time, Hank enjoys spending time with this family, hitting the golf course, fishing, swimming, and exploring the incredible restaurants of the local area! With Hank and the award-winning team at Shape, you can rest assured you’re in the most professional hands.

With over 10 years’ experience in the property management industry, Lisa’s secret to ongoing success lies in her ability to foster strong renter and rental provider relationships, underpinned by clear communication and mutual respect. Lisa not only possesses a deep understanding of legislation, regulations, and compliance but also brings a personal perspective, having owned investment properties in both Victoria and interstate. This firsthand experience gives her unique insight into the challenges and goals of rental providers, enabling her to deliver a balanced approach that supports renters’ living experiences while helping rental providers achieve their financial objectives. Property management often involves juggling multiple tasks and deadlines, but Lisa’s organisational skills and proactive mindset ensure nothing slips through the cracks. She is highly skilled with property management software, enabling her to efficiently manage inspections, maintenance, financials, and more from one central system. Outside of work, Lisa stays active by walking her dogs along the beach on sunny days. She also enjoys the friendly, close-knit vibe of South Yarra and is often found exploring its fantastic cafes, bars, and restaurants. With Lisa and the award-winning team at Shape, you can rest assured you’re in the most professional hands.

With over five years of experience in property management, Shireen brings exceptional customer service, clear communication, and a commitment to transparency to every interaction. Her sharp organisational skills and proactive problem-solving ability empower her to seamlessly manage residential properties while ensuring both renters and rental providers feel heard and valued. Shireen handles challenges such as disputes or maintenance issues with a “can-do” and “want-to-do” mindset, tackling each situation individually and thoughtfully to meet the needs of all parties. Her calm and soothing demeanour quickly diffuses tensions, ensuring smooth communication and effective resolutions that put you at ease and safeguards the value of your most important asset. Outside of work, Shireen cherishes time with family and friends and enjoys discovering the vibrant cafes and restaurants in the local area. With Shireen and the award-winning team at Shape, you can rest assured you’re in the most professional hands.

With a property management career spanning back to 2006 and firsthand experience as an investment property owner, Paul brings unmatched expertise to the table. Having seen and done it all, his deep understanding of the industry and diverse property types enables him to craft practical, tailored solutions to every challenge. Paul is a natural problem solver and people-person who excels at bridging the gap between renters and rental providers, always striving to find common ground and resolutions for all parties. His bilingual fluency in Indonesian, along with his clear, fact-based communication, allows him to connect with a diverse range of clients and keep them informed and confident about their investment throughout the entire journey. Whether it’s a quick call or an in-depth discussion, Paul will tailor his approach to your preferred communication style. Outside the office, Paul enjoys spending quality time with his family and loves to stay active with running and golf, embodying the balance and dedication he brings to his professional and personal life. With Paul and the award-winning team at Shape, you can rest assured you’re in the most professional hands.

Introducing Amelie, our seasoned leasing specialist! Amelie brings a wealth of experience to her role, having navigated the most challenging market conditions during the tumultuous COVID lockdowns, and come out on top. Her professional journey has seen her lease everything from stylish apartments to grand family homes across Stonnington, Boroondara, and beyond. Amelie’s warm, bubbly personality and sharp communication skills make her a favourite among rental providers and renters alike. As a property investor herself, Amelie understands firsthand the priorities, challenges, and expectations of rental providers. No matter the situation, Amelie will work her magic to connect the right people with the right property and achieve the best result and return for your investment. Outside of leasing properties, Amelie channels her energy into boxing and outdoor adventures, embodying the same passion and drive she brings to her work. With Amelie and the award-winning team at Shape, you can rest assured you’re in the most professional hands.

Maria is a proactive, responsive and positive property professional. With experience across both residential sales and leasing, Maria possesses a strong commitment to clients and ensures a smooth transition in securing the best tenancies for our client’s investment. Consistently providing excellent service, Maria is an asset to the Shape Property team.

With nearly a decade of experience in the Real Estate industry, Ally’s passion remains unwavering. Her versatile background spans across various domains including sales, property management, marketing, and administration, encompassing both the dynamic residential and commercial sectors. From start to finish, Ally’s hands-on involvement has granted her a comprehensive understanding of every facet of the industry, and the invaluable experience she brings truly helps anchor our team. What really distinguishes Ally is not just her impressive skill set, but also her contagious personality and sense of humour which greatly enriches our office culture!