With a decade of property management experience and firsthand insight as a property investor himself, Hank brings a wealth of knowledge and expertise to his role. Combined with his in-depth understanding of legislation and regulations, you can be certain that every issue – from maintenance requests and lease renewals to VCAT – is handled seamlessly, by the book, and with the same level of care he applies to his own investment properties. Priding himself on his transparency and no-nonsense approach, Hank effectively communicates with both renters and rental providers to achieve the most desirable outcome. In his spare time, Hank enjoys spending time with this family, hitting the golf course, fishing, swimming, and exploring the incredible restaurants of the local area! With Hank and the award-winning team at Shape, you can rest assured you’re in the most professional hands.

With over 10 years’ experience in the property management industry, Lisa’s secret to ongoing success lies in her ability to foster strong renter and rental provider relationships, underpinned by clear communication and mutual respect. Lisa not only possesses a deep understanding of legislation, regulations, and compliance but also brings a personal perspective, having owned investment properties in both Victoria and interstate. This firsthand experience gives her unique insight into the challenges and goals of rental providers, enabling her to deliver a balanced approach that supports renters’ living experiences while helping rental providers achieve their financial objectives. Property management often involves juggling multiple tasks and deadlines, but Lisa’s organisational skills and proactive mindset ensure nothing slips through the cracks. She is highly skilled with property management software, enabling her to efficiently manage inspections, maintenance, financials, and more from one central system. Outside of work, Lisa stays active by walking her dogs along the beach on sunny days. She also enjoys the friendly, close-knit vibe of South Yarra and is often found exploring its fantastic cafes, bars, and restaurants. With Lisa and the award-winning team at Shape, you can rest assured you’re in the most professional hands.

With over five years of experience in property management, Shireen brings exceptional customer service, clear communication, and a commitment to transparency to every interaction. Her sharp organisational skills and proactive problem-solving ability empower her to seamlessly manage residential properties while ensuring both renters and rental providers feel heard and valued. Shireen handles challenges such as disputes or maintenance issues with a “can-do” and “want-to-do” mindset, tackling each situation individually and thoughtfully to meet the needs of all parties. Her calm and soothing demeanour quickly diffuses tensions, ensuring smooth communication and effective resolutions that put you at ease and safeguards the value of your most important asset. Outside of work, Shireen cherishes time with family and friends and enjoys discovering the vibrant cafes and restaurants in the local area. With Shireen and the award-winning team at Shape, you can rest assured you’re in the most professional hands.

With a property management career spanning back to 2006 and firsthand experience as an investment property owner, Paul brings unmatched expertise to the table. Having seen and done it all, his deep understanding of the industry and diverse property types enables him to craft practical, tailored solutions to every challenge. Paul is a natural problem solver and people-person who excels at bridging the gap between renters and rental providers, always striving to find common ground and resolutions for all parties. Known for his clear and fact-based communication, Paul will keep you informed and confident about your investment throughout the entire journey. Whether it’s a quick call or an in-depth discussion, Paul will tailor his approach to your preferred communication style. Outside the office, Paul enjoys spending quality time with his family and loves to stay active with running and golf, embodying the balance and dedication he brings to his professional and personal life. With Paul and the award-winning team at Shape, you can rest assured you’re in the most professional hands.

Introducing Amelie, our seasoned leasing specialist! Boasting a wealth of expertise in real estate, Amelie stands as your ultimate guide, catering to both rental providers and prospective tenants alike. Amelie consistently works her magic to orchestrate seamless connections between rental providers, renters, and their ideal homes — ensuring the perfect match every time.

With over four years’ experience specialising in leasing, Cindy is driven by a genuine passion for connecting people with their perfect home and finds immense satisfaction in turning the often-stressful leasing process into a seamless and rewarding experience. Her strong belief in transparency, active listening, and clear communication ensures she’s easy to work with and highly attuned to the needs of both renters and rental providers. Having grown up in Melbourne, Cindy has a special connection to South Yarra, a suburb she describes as having “pretty much everything you’d want”—from vibrant cafes and restaurants to convenient public transport, cinemas, and parks. She loves its proximity to the Yarra River and the CBD, making it an ideal location for a variety of lifestyles. When she’s not working, Cindy enjoys spending time with friends and family, discovering new places, and staying active. With Cindy and the award-winning team at Shape, you can rest assured you’re in the most professional hands.

A dedicated leasing and field agent with a university background in Criminology and Psychology, Yasmeen brings a thoughtful and analytical approach to her work, equipping her to expertly navigate the challenges of her role and approach client interactions with genuine empathy and understanding. Her strong communication skills and ability to build rapport are at the heart of her service philosophy, fostering trust and ensuring a seamless transaction for all parties involved. Yasmeen’s passion for real estate stems from a deep desire to help people, and she loves working in the local area of South Yarra with its rich heritage and tight knit community. When she’s not working, you’ll find her enjoying quality time with her family and friends and heading to the beach during the summer months to unwind and recharge. With Yasmeen and the award-winning team at Shape, you can rest assured you’re in the most professional hands.

With nearly a decade of experience in the Real Estate industry, Ally’s passion remains unwavering. Her versatile background spans across various domains including sales, property management, marketing, and administration, encompassing both the dynamic residential and commercial sectors. From start to finish, Ally’s hands-on involvement has granted her a comprehensive understanding of every facet of the industry, and the invaluable experience she brings truly helps anchor our team. What really distinguishes Ally is not just her impressive skill set, but also her contagious personality and sense of humour which greatly enriches our office culture!

Maria is a proactive, responsive and positive property professional. With experience across both residential sales and leasing, Maria possesses a strong commitment to clients and ensures a smooth transition in securing the best tenancies for our client’s investment. Consistently providing excellent service, Maria is an asset to the Shape Property team.

Jamie founded the business in 2014 following a corporate real estate and financial career.  Ever since, he has driven high standards of himself and the team in all aspects of negotiations, customer service and marketing.  This has formed the basis for Shape Property’s respected and value-oriented success that it enjoys today.  Continually innovating and always ethical, reliable, and fair to clients from all walks of life.  His family and the Melbourne Football Club are always close to his heart.

With a professional background in finance, marketing and client services, Jo founded Shape in 2014.  A key priority of Jo’s is to obtain a clear understanding of her client’s investment property objectives and fulfilling these requirements.  Jo prides herself on establishing sound relationships then implementing appropriate strategies in order to achieve outstanding results.  Jo is a very approachable and committed individual.  When not working she loves spending time with her family, friends and energetic Chocolate Labrador.